Clear rules for recurring subscriptions.

Effective · 17 August 2026

Subscription cancellation

You may request cancellation before your next renewal by emailing admin@askprithivi.in from your registered account email. Include your name, account email and Razorpay subscription reference when available. Cancellation stops future renewal after the request is processed.

Access after cancellation

Unless access must be restricted for security, fraud, abuse or legal reasons, your paid plan remains available until the end of the current paid subscription period. Unused message limits, sessions or support benefits do not roll over and do not have a cash value.

Refund eligibility

Because ASK PRITHIVI AI is a digital subscription service, payments are not refundable after the paid plan has been activated and its digital access or benefits have been made available.

Duplicate or technical billing errors

A duplicate charge or a verified technical billing error may be reviewed when reported within 7 calendar days of the payment date. Email admin@askprithivi.in with the registered account email, payment date, amount and Razorpay payment reference. Do not send card credentials, OTPs, UPI PINs or passwords.

Approved refunds

If a refund is approved after review, it is sent to the original payment method through Razorpay. Bank or payment-provider processing timelines apply and will be communicated with the refund confirmation.

Failed or pending payments

A failed payment does not activate a paid plan. A pending payment is investigated using the provider status before access is changed. If money is debited but the plan is not activated, contact support with the payment reference so the transaction can be reconciled.

Contact

Email admin@askprithivi.in or call +91 93450 51421.